Professor T Posted September 19, 2013 #1 Share Posted September 19, 2013 It's been a few weeks now that I've stopped receiving e-mail notifications.. Have checked my settings, everything seems fine, plus my e-mail or antivirus hasn't changed or anything.. Just wondering if it's an issue with UM, and not my ISP or Computer? Or if anyone else has had this issue.. Link to comment Share on other sites More sharing options...
Saru Posted September 19, 2013 #2 Share Posted September 19, 2013 Check your spam/junk folders in case your e-mail software has been filtering them in to there. Link to comment Share on other sites More sharing options...
Professor T Posted September 19, 2013 Author #3 Share Posted September 19, 2013 I've checked my junk/spam folders. Also checked my antivirus, no issues with both. The problem is that I haven't been receiving any e-mails from UM at all, they're not even arriving.. Ironically, though it may not be connected, this started about the same time the advertising in the text fields appeared on UM.. Link to comment Share on other sites More sharing options...
Saru Posted September 19, 2013 #4 Share Posted September 19, 2013 All I can suggest really is to make sure that the e-mail address on your account is correct and that you have your e-mail notifications set up the way you want them. Nothing's changed with regard to e-mail sending on this end and notification messages do appear to be arriving. Link to comment Share on other sites More sharing options...
Keel M. Posted September 19, 2013 #5 Share Posted September 19, 2013 I've checked my junk/spam folders. Also checked my antivirus, no issues with both. The problem is that I haven't been receiving any e-mails from UM at all, they're not even arriving.. Ironically, though it may not be connected, this started about the same time the advertising in the text fields appeared on UM.. Have you run a malware scan? Your mentioning of the advertising in the text fields is a familiar tune. I can't recall what I did to fix that problem either. Link to comment Share on other sites More sharing options...
Saru Posted September 19, 2013 #6 Share Posted September 19, 2013 That's a point, what did you mean by advertising in the "text fields" ? Link to comment Share on other sites More sharing options...
Keel M. Posted September 19, 2013 #7 Share Posted September 19, 2013 When it happened to me, random words appeared as links in the text area of posts. *shrugs* Link to comment Share on other sites More sharing options...
Saru Posted September 19, 2013 #8 Share Posted September 19, 2013 That's a type of advertising we've been running on and off for years, it only appears to unregistered guest users. Link to comment Share on other sites More sharing options...
Professor T Posted September 20, 2013 Author #9 Share Posted September 20, 2013 (edited) I haven't run a malware scan, but Ironically I just received my first UM email notification in weeks.. What I meant by advertising was the underlined links in the text that we write in the forums.. It only appears when you are not logged in.. And is very annoying if, like me, you follow the text with your mouse when you read.. Edited to add.. Dunno if it's related, but at around the same time as this started, all of my notifications stopped working for a few days, that included notifications for likes & quotes.. Hmmmmm, Child of Bast sent me a PM and I received an Email notification for that... But Sarah has also responded to another thread I follow and I got no email notification.. This to me suggests issue isn't at my end? Any thoughts? Edited September 20, 2013 by Professor T Link to comment Share on other sites More sharing options...
Saru Posted September 20, 2013 #10 Share Posted September 20, 2013 Looking at your account settings, you don't actually have any notification method set up at all for "Notification method to use for replies to followed topics" which is what determines if you are notified when someone responds to a topic you are following. You need to check the "email" box for that one in order to receive the e-mails. 1 Link to comment Share on other sites More sharing options...
lightly Posted September 20, 2013 #11 Share Posted September 20, 2013 When it happened to me, random words appeared as links in the text area of posts. *shrugs* .. that has happened to me when i wasn't signed in... ... sign in .. FIXED. Link to comment Share on other sites More sharing options...
Professor T Posted September 20, 2013 Author #12 Share Posted September 20, 2013 Looking at your account settings, you don't actually have any notification method set up at all for "Notification method to use for replies to followed topics" which is what determines if you are notified when someone responds to a topic you are following. You need to check the "email" box for that one in order to receive the e-mails. Thanks.. not sure how that happened? Have ticked the box.. Link to comment Share on other sites More sharing options...
Keel M. Posted September 23, 2013 #13 Share Posted September 23, 2013 .. that has happened to me when i wasn't signed in... ... sign in .. FIXED. That was happening to me when I was signed in... Link to comment Share on other sites More sharing options...
Professor T Posted September 24, 2013 Author #14 Share Posted September 24, 2013 Looking at your account settings, you don't actually have any notification method set up at all for "Notification method to use for replies to followed topics" which is what determines if you are notified when someone responds to a topic you are following. You need to check the "email" box for that one in order to receive the e-mails. Thanks Saru.. This has done the trick.. Am not sure how/why it got changed, but I'm receiving email notifications now so I'm pretty much back on board.. Link to comment Share on other sites More sharing options...
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