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[Solved] Server hard drive failure


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#31    MirrorImage

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Posted 23 July 2009 - 07:03 PM

Ok that explains why I got the "page cannot be found" error a few minutes ago *whew* I was about to have UM withdrawl symptoms!

Heres a little bug spray to ease the server transition
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#32    She-ra

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Posted 23 July 2009 - 07:09 PM

Dr Alien on Jul 23 2009, 11:15 AM, said:

no worried everyone!  theres still the facebook group if anything goes wrong original.gif http://www.facebook.com/group.php?gid=2382268544&ref=ts

That's not the "real" group laugh.gif

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#33    Saru

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Posted 23 July 2009 - 07:19 PM

Update
Ok so the move across to our second server has gone quite smoothly, i'll be initiating the replacement of the failing hard drive shortly - some people for whom their nameservers haven't updated may experience some downtime while others will experience none at all depending on your ISP.

If all goes according to plan we should be up and running properly again some time tomorrow, fingers crossed.


#34    She-ra

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Posted 23 July 2009 - 07:22 PM

Saru on Jul 23 2009, 03:19 PM, said:

Update
Ok so the move across to our second server has gone quite smoothly, i'll be initiating the replacement of the failing hard drive shortly - some people for whom their nameservers haven't updated may experience some downtime while others will experience none at all depending on your ISP.

If all goes according to plan we should be up and running properly again some time tomorrow, fingers crossed.



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#35    schizoidwoman

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Posted 23 July 2009 - 07:29 PM

HerNibs on Jul 23 2009, 06:06 PM, said:

Why?


*hovering cursor over link*

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Because I don't have a Facebook page and would have to make one if UM went Facebook (my motives are purely selfish  yes.gif )!

Edited by schizoidwoman, 23 July 2009 - 07:31 PM.


#36    Delovely5150

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Posted 24 July 2009 - 12:05 AM

Question for you, Saru.  I've never encountered this problem before but with server HD failure, is that what's causing some of the glitch on changes we make, like user name? Just wondering.


#37    Saru

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Posted 24 July 2009 - 08:13 AM

Quote

Question for you, Saru. I've never encountered this problem before but with server HD failure, is that what's causing some of the glitch on changes we make, like user name? Just wondring.
There shouldn't be any glitches, can you describe the problem you are having for me ?


#38    Saru

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Posted 24 July 2009 - 03:25 PM

Update
The faulty hard drive has been replaced and we should be back up and running on both servers tomorrow.


#39    Delovely5150

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Posted 24 July 2009 - 04:13 PM

Yay, awesome!

View PostSaru, on Jul 24 2009, 01:13 AM, said:

There shouldn't be any glitches, can you describe the problem you are having for me ?
Well, I changed my user name, right? So when I logged back in I was using my new name and it wasn't working.  I tried a few times, made me wonder what was wrong.  Then I tried loggin' in with my old name and voila, it worked.  But I was logged in as my new name? Then when you mentioned this update, I wondered if it's got to do with it.  Yea, this update shouldn't cause it but I thought I'd ask anyways, just in case. :)


#40    Queen in the North

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Posted 24 July 2009 - 04:17 PM

View PostRoxanne5150, on Jul 24 2009, 05:13 PM, said:

Well, I changed my user name, right? So when I logged back in I was using my new name and it wasn't working.  I tried a few times, made me wonder what was wrong.  Then I tried loggin' in with my old name and voila, it worked.  But I was logged in as my new name? Then when you mentioned this update, I wondered if it's got to do with it.  Yea, this update shouldn't cause it but I thought I'd ask anyways, just in case. :)
You still sign in with your original username, no matter what you change it to on the site. :)

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#41    Saru

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Posted 24 July 2009 - 04:18 PM

Remember that you have two names, a login and a display name. When you do a name change your display name is updated but your login name stays the same, so you'll still need to use the old one when logging in. :tu:

* edit * Ah Libby you beat me to it. :P

Edited by Saru, 24 July 2009 - 04:18 PM.


#42    Delovely5150

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Posted 24 July 2009 - 04:29 PM

Oh I see, well that makes more sense then, weird but yea, lol.  Thanks, guys. :)


#43    Saru

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Posted 25 July 2009 - 12:22 PM

Update
Everything's gone according to plan and things are more or less back to normal now.

The chat room is still down however I will be updating our chat room software to a new version very soon indeed which will provide some new features that I think will be worth the wait. ;)


#44    Moon Minion

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Posted 25 July 2009 - 02:43 PM

View PostSaru, on Jul 25 2009, 12:22 PM, said:

Update
Everything's gone according to plan and things are more or less back to normal now.

The chat room is still down however I will be updating our chat room software to a new version very soon indeed which will provide some new features that I think will be worth the wait. ;)

Hurry!! *Rocks back and forth in chair anxiously*  :cry:

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#45    Saru

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Posted 25 July 2009 - 02:46 PM

Now that things are mostly back to normal i'll set this thread to complete and open a new one about the chat room as the original hard drive failure issue has been resolved.

Closed.





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