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#1    diana prince

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Posted 04 January 2012 - 04:36 AM

hello! i am trying to send a personal message and it says im not authorized to do this action. and someone tried to message me and they said tey had the same problem. what can i do to fix that? thank you.

]]Having a zombie problem? Just look for The D.E.A.D Zombie League!

#2    Saru

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Posted 04 January 2012 - 09:05 AM

There don't appear to be any restrictions present on your account.

Can you copy and paste the full error message and error code for me ?

Thank you.


#3    diana prince

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Posted 04 January 2012 - 05:55 PM

I am unable to copy and paste it. when i click send a message it says "you do not have permission for this action" on its own little window. im not really sure why.

]]Having a zombie problem? Just look for The D.E.A.D Zombie League!

#4    Saru

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Posted 04 January 2012 - 06:11 PM

If there's an error on the forums it should appear in a light red box on the page, not in a popup window. This suggests it could be an application on your computer that is producing the error window you are seeing.

- Do you have a firewall or security software installed ?
- What browser are you using ?
- Does the same problem occur if you use a different browser ?

Also, would it be possible to take a screen shot of the error window ?


#5    The Sky Scanner

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Posted 04 January 2012 - 07:56 PM

Sorry to jump on this thread, but as it's about personal messenger it seemed appropriate!

I had a notification stating someone called 'gehrig' had started a convo with me last night - but it isn't there now, I click on their name and they are banned - any way of knowing what the message was? and why was it deleted?

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#6    Saru

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Posted 04 January 2012 - 08:49 PM

The user 'gehrig' was sending out spam to members over the private messenger, all the PMs he sent were deleted.


#7    The Sky Scanner

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Posted 04 January 2012 - 09:08 PM

Ah right, cheers!

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#8    diana prince

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Posted 04 January 2012 - 09:08 PM

View PostSaru, on 04 January 2012 - 06:11 PM, said:

If there's an error on the forums it should appear in a light red box on the page, not in a popup window. This suggests it could be an application on your computer that is producing the error window you are seeing.

- Do you have a firewall or security software installed ?
- What browser are you using ?
- Does the same problem occur if you use a different browser ?

Also, would it be possible to take a screen shot of the error window ?


how to i take a screen shot? i dont know what that is.

]]Having a zombie problem? Just look for The D.E.A.D Zombie League!

#9    diana prince

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Posted 04 January 2012 - 09:55 PM

i also cant recieve messages. i am told by others they are receiving the same message. and the box says message from webpage.

]]Having a zombie problem? Just look for The D.E.A.D Zombie League!

#10    Saru

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Posted 04 January 2012 - 10:23 PM

Who else do you know of that is reporting this problem ? I've sent you a PM, can you send a response to it ?

Also to echo the above ( disregard the screen shot for now ) :

- Do you have a firewall or security software installed ?
- What browser are you using ?
- Does the same problem occur if you use a different browser ?


#11    Bracket

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Posted 04 January 2012 - 10:24 PM

I can't send messages either.  :hmm:

I never doubted myself for a minute for I knew that my monkey-strong bowels were girded with strength, like the loins of a dragon ribboned with fat and the opulence of buffalo dung.

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*Note to self, need more henchman, good ones this time. Also, start auditions for new female lab assistant.

#12    Saru

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Posted 04 January 2012 - 10:26 PM

View PostBracket, on 04 January 2012 - 10:24 PM, said:

I can't send messages either.  :hmm:
Can you send one to me ?

Can you provide any details about what happens when you try to send a PM ? ( a screenshot would be handy )


#13    diana prince

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Posted 04 January 2012 - 10:33 PM

i responded to your message but i just tried sending someone a message now and it said the same thing " you do not have permission for this action"
i do have a security on my browser i use internet explorer and i tried using another computer and i have the same problem.

]]Having a zombie problem? Just look for The D.E.A.D Zombie League!

#14    Bracket

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Posted 04 January 2012 - 10:36 PM

View PostSaru, on 04 January 2012 - 10:26 PM, said:

Can you send one to me ?

Can you provide any details about what happens when you try to send a PM ? ( a screenshot would be handy )

It says i don't hanve permission to do it.

I seem to remember this happening before, a while back.  :huh:

I never doubted myself for a minute for I knew that my monkey-strong bowels were girded with strength, like the loins of a dragon ribboned with fat and the opulence of buffalo dung.

Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn

*Note to self, need more henchman, good ones this time. Also, start auditions for new female lab assistant.

#15    Saru

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Posted 04 January 2012 - 10:53 PM

View PostBracket, on 04 January 2012 - 10:36 PM, said:

It says i don't hanve permission to do it.

I seem to remember this happening before, a while back.  :huh:
As i recall it was because the system thought you'd reached the daily PM limit and the solution was to wait 24 hours for it to reset.

I'd recommending giving that a try because it seems the most likely explanation.





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