Hi Saru,
I have a strange problem, not in the "Grand Scheme of Things" sense but on UM.
My profile and data shows my very old hotmail address for proving who I am am etc. But, I have not used that account for a few years and it is now defunct. I cannot access that account.
I needed to request a reminder of my UM Password, but UM requires me to log on to the old account which I can no longer do, in order to verify the request (understandable of course for security reasons).
So, in short, I have this one laptop where I am permanently logged in, but when I want to use another laptop / PC to access my account then I am (forgive the lapse into the vernacular) stuffed!!
Is there a solution?
Regards
keith
0
Unable to obtain password
Can only log in via this PC
Started by keithisco , Apr 09 2012 11:47 AM
Started by keithisco , Apr 09 2012 11:47 AM
5 replies to this topic
#1
keithisco
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Posted 09 April 2012 - 11:47 AM
#2
Saru
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"The most beautiful thing we can experience is the mysterious." - Albert Einstein
Posted 09 April 2012 - 12:01 PM
A way around that would be to update the e-mail address on your account first, when you enter a new one it will send you a confirmation e-mail with a link to click on in order to validate it. ( smiliar to when registering )
Once you have the new e-mail address on your account you'll be able to run the password change option.
Let me know if you run in to any difficulties.
Once you have the new e-mail address on your account you'll be able to run the password change option.
Let me know if you run in to any difficulties.
- Saru
Unexplained-Mysteries.com
#3
keithisco
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Posted 11 April 2012 - 01:11 PM
Saru, on 09 April 2012 - 12:01 PM, said:
A way around that would be to update the e-mail address on your account first, when you enter a new one it will send you a confirmation e-mail with a link to click on in order to validate it. ( smiliar to when registering )
Once you have the new e-mail address on your account you'll be able to run the password change option.
Let me know if you run in to any difficulties.
Once you have the new e-mail address on your account you'll be able to run the password change option.
Let me know if you run in to any difficulties.
I have tried updating my e-mail address but I am prompted to put in my password (the one I cannot remember), and it tells me I must complete the form...
Any other possibilities, as I would like to contribute to UM when I am at home?
#4
Saru
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"The most beautiful thing we can experience is the mysterious." - Albert Einstein
Posted 11 April 2012 - 02:10 PM
If you PM me with the details i can update your account for you.
- Saru
Unexplained-Mysteries.com
#5
keithisco
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Posted 12 April 2012 - 12:27 PM
Saru, on 11 April 2012 - 02:10 PM, said:
If you PM me with the details i can update your account for you.
#6
Saru
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"The most beautiful thing we can experience is the mysterious." - Albert Einstein
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