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Woman's 11,721,000,000,000,000 phone bill


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36 replies to this topic

#16    WoIverine

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Posted 14 October 2012 - 02:24 PM

Wow, the offered installment payments? LOL, talk about insult to injury.


#17    Paracelse

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Posted 14 October 2012 - 04:15 PM

The worse part bouyques is the second largest phone company in France where those kind of deals happen all the time, to add insult to injuries the phone company has it's service call offices in Morocco.

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#18    Urisk

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Posted 14 October 2012 - 07:04 PM

View PostlibstaK, on 14 October 2012 - 10:21 AM, said:

That was the bit that made me gape, them claiming that it was legit - what half baked bottom feeder had the gall to make that statement to the poor lady.

Phone companies. Just like energy companies they are crooks with the law on their side. No love for any of them, they'll tray anything, shifty buggers.

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#19    coldethyl

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Posted 14 October 2012 - 07:21 PM

It'd be fun to go down to the phone company and make them explain who you could call and how long you'd have to be on the phone for the bill to reach that amount.  It wouldn't even be possible, even if you stayed on the phone 24/7.

I'd bring a dead crow in a shoebox and insist they eat it when they couldn't figure it out.


#20    pallidin

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Posted 14 October 2012 - 07:41 PM

Wonder if I could get a 17-figure paycheck. :passifier:

Actually, one time years ago my company accidentally doubled my paycheck.
I reported it and they corrected it faster than a cockroach being stepped on.

Funny how when companies make a billing mistake that profits them, that they just wag their tail for awhile.
But, if you are overpaid by mistake they jump on it like monkeys.

Verizon Wireless overcharged me once and it took probably a month for me to get it straightened-out.

Edited by pallidin, 14 October 2012 - 07:50 PM.


#21    sergeantflynn

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Posted 14 October 2012 - 07:51 PM

O.K. They wrote the Chairmans bonus by mistake . No big deal.


#22    Junior Chubb

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Posted 14 October 2012 - 10:00 PM

View PostLilly, on 14 October 2012 - 01:35 PM, said:

It's the attitude that they 'don't make mistakes' and she had to pay the bill that really annoys me. I've come into contact with this kind attitude recently, seems to be on the rise actually.

This 'attitude' is unfortunately unavoidable these day's. The reliance on computers leads employees to believe whatever appears in front of them onscreen without question, this also applies to billing. As frustrating as it is you are spot on about it being on the rise...

I've flown from one side of this galaxy to the other. I've seen a lot of strange stuff, but I've never seen anything to show me where the hell Helen of Annoy has been for the past couple of months.

#23    tipotep

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Posted 15 October 2012 - 12:27 AM

Wow , I thought my missus could run up a huge phone bill :whistle:

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#24    Ashotep

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Posted 15 October 2012 - 12:42 AM

I've had to deal with the phone company here before when they have overcharged me.  I ended up cussing them out they were giving me such a run around but I did get the charges taken off.


#25    Odds

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Posted 15 October 2012 - 05:07 AM

How nice of them to offer her the option of paying it off in instalments.

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#26    skydivingstars

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Posted 15 October 2012 - 10:15 AM

lol of course they would still ask for payments. i bet she's terrified of having a cellphone now, poor woman!


#27    Timonthy

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Posted 15 October 2012 - 12:56 PM

View PostKarlis, on 12 October 2012 - 04:01 PM, said:

A French woman received a phone bill for nearly 12 quadrillion euros

Solenne San Jose, a former teaching assistant who lives in France, recently received a phone bill for  €11,721,000,000,000,000. Upon receiving the bill, she “almost had a heart attack.” There were so many zeroes I couldn’t even work out how much it was,” she told BBC
Source
I thought that was pretty standard for women?

Please correct me if I'm wrong?

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#28    sam12six

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Posted 15 October 2012 - 02:55 PM

View PostJunior Chubb, on 14 October 2012 - 10:00 PM, said:

This 'attitude' is unfortunately unavoidable these day's. The reliance on computers leads employees to believe whatever appears in front of them onscreen without question, this also applies to billing. As frustrating as it is you are spot on about it being on the rise...

It may be on the rise, but it's nothing new. I started college in 1990. I moved into the dorm and my roommate and I opted to get phone service activated but with local access only - no long distance. The first bill came and there was a $300+ phone call to Japan on the bill. I called the phone company and pointed out that we hadn't opted for long distance service. Their answer: If you didn't have long distance service you couldn't have made the call. You need to pay the bill. I pointed out that the date of the call in question was from before we moved into the dorm. The answer: One of you must have made the call so you need to pay the bill.

A couple of years before that, the phone company changed how it billed a lot of little towns in our area. The towns were all tiny and in the same area code, but the phone company charged long distance fees for calls between them. Well, they changed it so they were all local calls. 6 months after this change, I was hanging at my girlfriend's house and her mom jokingly mentioned that I was always welcome to come over so we could talk since the phone bill was killing her. Shocked, I asked my mom if they were still charging long distance fees. She told me they were still showing up on the bill but if you called and complained they'd drop them.

In my experience, phone companies and banks are equally bad about "making mistakes" in their favor and insisting you pay.


#29    Junior Chubb

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Posted 15 October 2012 - 04:06 PM

View Postsam12six, on 15 October 2012 - 02:55 PM, said:

It may be on the rise, but it's nothing new. I started college in 1990. I moved into the dorm and my roommate and I opted to get phone service activated but with local access only - no long distance. The first bill came and there was a $300+ phone call to Japan on the bill. I called the phone company and pointed out that we hadn't opted for long distance service. Their answer: If you didn't have long distance service you couldn't have made the call. You need to pay the bill. I pointed out that the date of the call in question was from before we moved into the dorm. The answer: One of you must have made the call so you need to pay the bill.

A couple of years before that, the phone company changed how it billed a lot of little towns in our area. The towns were all tiny and in the same area code, but the phone company charged long distance fees for calls between them. Well, they changed it so they were all local calls. 6 months after this change, I was hanging at my girlfriend's house and her mom jokingly mentioned that I was always welcome to come over so we could talk since the phone bill was killing her. Shocked, I asked my mom if they were still charging long distance fees. She told me they were still showing up on the bill but if you called and complained they'd drop them.

In my experience, phone companies and banks are equally bad about "making mistakes" in their favor and insisting you pay.

Indeed nothing new, as are the mistakes.

It might be a case that there are less'billing glitches' per customer than in the past but it is just the high volume of customers that leads to 'apparent' increase in mistakes. I would hope so as it is a sad state of affairs if the number of mistakes per customer has risen in billing.

I've flown from one side of this galaxy to the other. I've seen a lot of strange stuff, but I've never seen anything to show me where the hell Helen of Annoy has been for the past couple of months.

#30    MidKn13ght

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Posted 15 October 2012 - 04:20 PM

Gotta pay attention to those underline clauses on mobile porn sites.... lol





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