RICHMOND, Va. (WTVR) – A Richmond woman said she would never go back to Burger King after she was handed a receipt that labeled her and her daughter-in-law “B****A** H***.”
“This is more than an insult. I mean calling you names on a piece of a paper, that will hurt somebody,” Miss Lorel said while fighting back tears. “I liked going there. But after this they won’t get my business anymore.”
“He did apologize. He also called the young lady over and asked her, ‘did you see this?’ She just shook her head. He said it had never happened before,” Miss Lorel recalled.Miss Lorel, who did not want her last name made public, said she saw the profanity on the receipt Saturday night while she picked up her order at the drive thru of the Belt Boulevard restaurant. She immediately asked to see the manager.
“We are obviously upset by the harm this has caused one of our customers,” franchise owner John Naparlo said.
A Burger King district manager said he was “dealing with” the situation.