My my, how cynical I've become. I read that and thought immediatey "Oh, this is one of those sweet, heart-string pulling chain mail letters people send around for an Awww, but it's not true"
So me being me, I went out to Snopes to search for it... and I'll be danged... it IS TRUE!!
yep, someone at the dead letter office has a HUGE heart. How very sweet... really, I love it.
http://www.snopes.com/glurge/abbey.asp