DSL, the distant second to cable modem in the American broadband revolution, is gaining on the high-speed connection leader. The number of DSL subscriptions doubled over the year, while the number of cable modem subscriptions only grew about 24 percent. Cable modem is still commanding 54 percent of the market, however.
Pew Internet & American Life Project's John Horrigan, senior research specialist and author of the report, says that the study didn't specifically address the reasons why DSL is becoming popular but he believes DSL appeals to consumers on a number of levels.
"...just in talking with people in the industry, it appears that availability has improved, and customer service. With respect to customer service, the phone companies have done a better job in filling orders, as have competitive entrants such as Earthlink or Covad. DSL is a bit less expensive ? users estimate their monthly bill at $38 versus $41 for cable modems, so that price advantage does help DSL," says Horrigan.
The Pew report identified a number of trends among the broadband population. More than half (54 percent) of work broadband users are college educated, and 37 percent have annual household incomes above $75,000. Furthermore, among Internet users who have been online for 10 or more years, 56 percent are broadband users.
Online Activities on a Typical Day, February 2004
Activity>>>>>>>>>>>>>>>>>>>Dial-up>>>>>>>>Broadband
Work-related research>>>>>>>>>>14%>>>>>>>>>>>26%
Research a product>>>>>>>>>>>>11%>>>>>>>>>>>24%
Get map or driving directions>>>>>>05%>>>>>>>>>>>12%
Get news online>>>>>>>>>>>>>>>22%>>>>>>>>>>>40%
Source: Pew Internet & American Life Project
Broadband users continue to be among the more active Internet surfers, engaging in activities that are conducive to high-speed access. More than one-third (36 percent) of broadband users cited a slow or frustrating connection for the reason behind their switch from dial-up, while 21 percent wanted to download files faster.
Source
Me thinks a typical daily activity is missing