Unexplained Mysteries Discussion Forums

Unexplained Mysteries Discussion Forums > Other > Computers, Gaming & The Internet

Chris_com28

Jul 28 2004, 01:39 PM

I think there might be something wrong with my version of Norton AntoVirus Corporate Edition. Here is the LiveUpdate status:

QUOTE

The following Symantec products and components are installed on your computer.
> AV Engine 5.0 Definitions
> Avenge 1.5 MicroDefs
> LiveUpdate
> NAV Corporate Client NT

Initializing...
Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 4), catalog is up-to-date.
Downloading catalog file (2 of 4), catalog is up-to-date.
Downloading catalog file (3 of 4), catalog is up-to-date.
Downloading catalog file (4 of 4), complete.
Opening update list
Update list is corrupted.

The following updates have been aborted:
> Avenge 1.5 MicroDefs has 1 aborted update(s).
Reason:
LiveUpdate could not determine if there is an update for this product because the update list for this product is corrupted.

All of the Symantec products installed on your computer are currently up-to-date. Remember to check for new updates frequently.
LiveUpdate session is complete.

Should I be worrying about this. Did the LiveUpdate go ok?

Daughter of the Nine Moons

Jul 28 2004, 01:43 PM

I think that you have to re-do the live update. It's happened with my Norton Internet Security at home. It went through when I performed the live update again. Did you just install Norton?

Chris_com28

Jul 28 2004, 01:47 PM

No, I've had it for about a year. What do you mean re-do LiveUpdate? I've tried to update it a few times and the same thing happens.

Dancing_Dumplings

Jul 28 2004, 01:52 PM

i have corp edition too and the live update works fine

Daughter of the Nine Moons

Jul 28 2004, 01:52 PM

Do you have administrative rights on your computer? Because I know that I can't do a live update from the guest profile on my computer, only from my own profile.
Maybe try un-installing and then re-installing Norton.

Dot

Chris_com28

Jul 28 2004, 02:00 PM

Yes, I am using a limited account. I'll try on my admin account later.

Dancing_Dumplings

Jul 28 2004, 02:02 PM

it should work when ur admin

Daughter of the Nine Moons

Jul 28 2004, 02:07 PM

If all else fails contact <bleeding_heart>. You can find his site in UM links. He should be able to help.

Dot

fulltimekiller

Jul 29 2004, 12:12 AM

Everything works under admin.Try admin if it doesnt work then a file is corrupted and you may need to reinstall.

<bleeding_heart>

Jul 29 2004, 01:28 AM

http://service1.symantec.com/SUPPORT/share...src=bar_sch_nam

Daughter of the Nine Moons

Jul 29 2004, 02:34 AM

See I told you <Bleeding_Heart> can help

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