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Unexplained Mysteries Discussion Forums > Other > Computers, Gaming & The Internet > Computing Help and Support
smallpackage
Hey guys,

Photoshop is something I need, Its the one program that if corrupt, I will go nuts. Well something is wrong. The story:

Last night, Around 11:30pm EST, I closed photoshop and turned off my computer. I did do it a bit...wrong though. I closed it and went right to the start menu and hit "shut down" before Photoshop had a full chance to close. Now I woke up this morning, Turned my computer on like any other day. And opened photoshop. After the loading screen finishes, it disappears. Theres no window for it at the bottom, Its just...gone. So I opened it again and the same thing happened. It just closes...Can anyone help me????? Thanks in advance.

Also, I did uninstall it and reinstall it. Its still not working. sad.gif


edit: I found a little clue. I opened Image Ready, which works. And clicked "jump to photoshop". I get an error message explaining "unable to jump to photoshop because it is not responding"....hmm?
Bizeebutt
try restarting? huh.gif
smallpackage
Did it twice.
<bleeding_heart>
Can you install over your existing copy?
smallpackage
QUOTE(smallpackage @ Jan 4 2005, 05:22 PM)
Also, I did uninstall it and reinstall it. Its still not working. sad.gif
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seeking
if you have a system restore option on your computer i op you do that and then completly uninstal reboot, and the reinstall, that should work

if you do not have a system restore option, and unistalling and reinstalling did not work, id suggest calling adobe for support, but im assuming your copy is warez as most peoples are, you may just have to redownload a new copy
smallpackage
QUOTE(seeking @ Jan 5 2005, 01:00 AM)
if you have a system restore option on your computer i op you do that and then completly uninstal reboot, and the reinstall, that should work

if you do not have a system restore option, and unistalling and reinstalling did not work, id suggest calling adobe for support, but im assuming your copy is warez as most peoples are, you may just have to redownload a new copy
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Heh. You guessed right about the ware... wink2.gif

For some reason my system restore doesn't work. It always is unsucessful. But I found another copy..took all day. It works now. I still want to know what caused it...So it could happen to this one too! no.gif
seeking
so the system restore did the trick?

my only idea is that when you closed adobe improperly something that is does while its closing (updates files ect) got currupted, probably something in the registry, when uninstalling programs it does not always remove registry keys, so doing a system restore will fix that problem
michele
How about trashing PSD's preferences?
The Raven
Possible. Check through your startup in MSconfig just to be safe, then do what was said above: Trash the prefs. Instructions can be found at Adobe's site.
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