I think I may be able to help you with this. I have a cannon camera. Dunno if its the same model. But I had the same prob. The camera would say its downloading and I just couldn't view them using the cannon Finepix software. So try this.
Hook your camera using the usb cable as the instructions say so. Then go into my computer. Go to Devices with removable storage there should be a icon saying "finepix" double click on that and it should work. It will then take you to the Finepix software and your piccies should be in there.
This is what I had to do for mine, but I'm in australia and I have microsoft XP. Dunno if this makes any difference. But the damn thing pissed me off for a week before I figured it out.
Hope this helps