Computer systems at work are not working as they should, despite costing millions, a report says.
The problem lies with people rather than the systems themselves, concludes the iSociety think-tank.
Workers do not have enough guidance about technology, support staff are cut off from other staff and managers are "naive", said the year-long study.
This contributes to "endemic annoyance" with computers which can be avoided with better understanding
View : Full Article | Source : BBC News