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Saru

[Complete] Server move status

17 posts in this topic

Over the next few days UM is going to be undergoing the process of switching to a newer and more powerful server to help us to provide the best performance possible for our users.

We are not expecting a significant amount of disruption during this transition however the forums are likely to go down for a short period ( less than an hour ) and some other services such as the search and 'View New Content' may be unavailable intermittently for a day or so.

I'll update this thread throughout the process to keep everyone up to speed on any issues that crop up.

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thanks for the heads up :)

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Any particular time frame ? A.M /P.M ? Thanks for the info.

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Thank you. Looking forward to that :)

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Any particular time frame ? A.M /P.M ? Thanks for the info.

The forum downtime is expected late morning / early afternoon tomorrow. ( GMT )

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Thanks for the info, can't wait.

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Update

The forum downtime is now complete, the transfer process will continue over the next two days but the forums will stay up during this time.

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:clap:

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Update

There was an issue which resulted in a 403 Forbidden HTML error screen for some people.

This issue should now be resolved, apologies for any disruption caused.

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Update

There was an issue which resulted in a 403 Forbidden HTML error screen for some people.

This issue should now be resolved, apologies for any disruption caused.

That's what I got. I thought I couldn't ever come to the board again. Glad it got resolved.

Edited by Princess Serenity

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I think I've lost all my content.

That didn't sound nice, but you know what I mean :)

There is nothing to show. Will it come back or is it lost?

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You haven't lost your content, it's just an intermittent issue with the search system that displays it. :)

( which should now be fixed )

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Oh golly!! Thanks :D

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You haven't lost your content, it's just an intermittent issue with the search system that displays it. :)

( which should now be fixed )

Apparently it isn't...but that is okay...I know it will all be fine...I think it is so awesome that you have always kept up with the latest technology for UM...you sir...are a Rock Star! :tu:

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Update

There was an issue which resulted in a 403 Forbidden HTML error screen for some people.

This issue should now be resolved, apologies for any disruption caused.

I got this and then I was getting the cPanel screen from Apache. Had it most of the day until I cleared the cache and other histories on my browser and started over. Voila!

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All new content is gone . Is this a side affect of the change ?

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The server move process is now complete, the My Content and search features are also up and running again.

While we aren't expecting any further issues, if you do run in to any please let us know on the Help and Support Desk.

Thank you.

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