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ReaperS_ParadoX

Suspicous.Cloud.7.EP.

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My Norton anti virus keeps popping up literally every 2 minutes and says they found that Suspicious Cloud 7 ep and deleted it. But then it pops up again and says the same thing. How do I get it to stop doing that????

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My Norton anti virus keeps popping up literally every 2 minutes and says they found that Suspicious Cloud 7 ep and deleted it. But then it pops up again and says the same thing. How do I get it to stop doing that????

There is a false positive problem with Norton, you will have to wait for the next update. In the meantime I would suggest a second opinion scan using the free version of Malwarebytes, also in Safe Mode. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/

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Posted (edited)

I just turned off the heuristic protection and that seems to have taken care of the problem. Ill also scan it with that thank you

Edited by R4z3rsPar4d0x

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Turning off heuristic analysis will leave your computer vulnerable to new and unknown viruses. If you are certain that it is a false positive, I suggest locating the file that is causing the problem and excluding it from scanning by adding it to the excluded files list.

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Turning off heuristic analysis will leave your computer vulnerable to new and unknown viruses. If you are certain that it is a false positive, I suggest locating the file that is causing the problem and excluding it from scanning by adding it to the excluded files list.

I actually turned it to automatic, it was on aggressive and that seems to have solved the problem

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