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Important Re: E-Mail Addresses


Saru

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Please read the following if you have ever registered more than one account on the forum, using the same e-mail address:

If you've forgotten your password and have tried to request a password recovery e-mail but haven't received it, this is because of an issue relating to the fact that you have registered two or more accounts on the forum with the same e-mail address at some point in the past.

During the upgrade, to ensure that no two accounts have the same e-mail address, the e-mail address on these accounts was automatically changed. This means that if you try to request a password recovery e-mail, it won't reach the correct address. This is a consequence of registering multiple usernames which is something we have warned against many times.

If you find yourself in this situation, e-mail me at webmaster@unexplained-mysteries.com and i will change your account's e-mail address to the correct one so that you can use the password recovery feature.

Even if you do know your password, but have more than one account that was registered using the same e-mail address - please change the e-mail address on the account that you are currently using from your user control panel so that it is valid. Note that the original address may be in use by a previous account you registered unless you are still using the first account - in this case either ask me to change the e-mails or simply enter a new e-mail address if you have one.

Feel free to post any questions you might have about this, because it's not particularly easy to follow. If you do not have more than one account on the forum, then this will not affect you at all. Note also that it is no longer possible to register more than one account with the same e-mail address.

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