ReaperS_ParadoX 869 #1 Posted July 28, 2013 My Norton anti virus keeps popping up literally every 2 minutes and says they found that Suspicious Cloud 7 ep and deleted it. But then it pops up again and says the same thing. How do I get it to stop doing that???? Share this post Link to post Share on other sites
questionmark 11,359 #2 Posted July 28, 2013 My Norton anti virus keeps popping up literally every 2 minutes and says they found that Suspicious Cloud 7 ep and deleted it. But then it pops up again and says the same thing. How do I get it to stop doing that???? There is a false positive problem with Norton, you will have to wait for the next update. In the meantime I would suggest a second opinion scan using the free version of Malwarebytes, also in Safe Mode. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/ Share this post Link to post Share on other sites
ReaperS_ParadoX 869 #3 Posted July 28, 2013 (edited) I just turned off the heuristic protection and that seems to have taken care of the problem. Ill also scan it with that thank you Edited July 28, 2013 by R4z3rsPar4d0x Share this post Link to post Share on other sites
XingWi 181 #4 Posted August 3, 2013 Turning off heuristic analysis will leave your computer vulnerable to new and unknown viruses. If you are certain that it is a false positive, I suggest locating the file that is causing the problem and excluding it from scanning by adding it to the excluded files list. Share this post Link to post Share on other sites
ReaperS_ParadoX 869 #5 Posted August 5, 2013 Turning off heuristic analysis will leave your computer vulnerable to new and unknown viruses. If you are certain that it is a false positive, I suggest locating the file that is causing the problem and excluding it from scanning by adding it to the excluded files list. I actually turned it to automatic, it was on aggressive and that seems to have solved the problem Share this post Link to post Share on other sites
