acute Posted November 7, 2020 #1 Share Posted November 7, 2020 Hello, folks. Yes, it's Windows ******g 10 again! When it checks for updates on my laptop, it tries (every time!) to install an obsolete Device Driver, and I can't find out how to stop it. It displays a message saying "A current driver on your PC may be better than the one we're trying to install. We'll keep trying to install." Uh? Link to comment Share on other sites More sharing options...
toast Posted November 8, 2020 #2 Share Posted November 8, 2020 39 minutes ago, acute said: , it tries (every time!) to install an obsolete Device Driver, and I can't find out how to stop it. One option is that the device is already running a non-standard driver, can you name the device? Link to comment Share on other sites More sharing options...
zep73 Posted November 8, 2020 #3 Share Posted November 8, 2020 Turn off automatic updates. You can then check and pick the updates you want. It is a hassle, and you will never be sure what to pick, but that's the only way. Link to comment Share on other sites More sharing options...
RAyMO Posted November 8, 2020 #4 Share Posted November 8, 2020 did you manually check for updates Link to comment Share on other sites More sharing options...
SHaYap Posted November 8, 2020 #5 Share Posted November 8, 2020 Gotta roll back the driver that is having problems first, then disable auto update. ~ Link to comment Share on other sites More sharing options...
Chronus Posted November 8, 2020 #6 Share Posted November 8, 2020 (edited) I have this, well similar. Every time I use my laptop, within 5 hours (sometimes it pops up as soon as I log into my user, and other times I log off to do something and when I come back then it pops up) a blue screen pops up saying how they want to update my laptop to a Windows 10, because my current version won't be supported or something, I can't remember word for word. I have only two choices when it pops up. 1. To click the "not now" button. 2. To click the "Learn More" button. And its so annoying, its literally been doing that since December of 2017. I assume its somewhat similar, but anyways I don't know how to stop either without updating. Edited November 8, 2020 by Chronus Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #7 Share Posted November 8, 2020 9 hours ago, toast said: One option is that the device is already running a non-standard driver, can you name the device? It's a graphics driver. The driver I'm using is the right one, and the latest one, and I don't have any problems with it. I just need to stop Windows Update trying to install something else. Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #8 Share Posted November 8, 2020 9 hours ago, zep73 said: Turn off automatic updates. You can then check and pick the updates you want. It is a hassle, and you will never be sure what to pick, but that's the only way. 9 hours ago, RAyMO said: did you manually check for updates Checking for updates manually or automatically makes no difference. The update is there, waiting to be installed, before I start an Update check. Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #9 Share Posted November 8, 2020 9 hours ago, third_eye said: Gotta roll back the driver that is having problems first, then disable auto update. I'm happy with the driver I'm using. No problems with it. 1 Top Link to comment Share on other sites More sharing options...
SHaYap Posted November 8, 2020 #10 Share Posted November 8, 2020 1 hour ago, acute said: I'm happy with the driver I'm using. No problems with it. But you're no longer using the driver you're using, it's partially updated, that's why you have to "roll back" to your previous driver "that works" At least that's what I understand from previous version of auto updates... Best refer to the hardware tech support site, sometimes it's not this driver that is the problem, but "dependants" that has to work with the updated hardware... ~ Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #11 Share Posted November 8, 2020 15 minutes ago, third_eye said: But you're no longer using the driver you're using, it's partially updated, that's why you have to "roll back" to your previous driver "that works" I re-installed the latest driver from the Asus website yesterday, to make sure I had the best one. Also..... there's nothing to 'roll back' to, because I had my HDD changed a few weeks ago. 1 Top Link to comment Share on other sites More sharing options...
SHaYap Posted November 8, 2020 #12 Share Posted November 8, 2020 27 minutes ago, acute said: Also..... there's nothing to 'roll back' to, because I had my HDD changed a few weeks ago. Maybe that's the reason why the update is having problems... ~ Link to comment Share on other sites More sharing options...
zep73 Posted November 8, 2020 #13 Share Posted November 8, 2020 3 hours ago, acute said: The update is there, waiting to be installed, before I start an Update check. There's a little box next to it, that you can uncheck, and thereby ignore it. Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #14 Share Posted November 8, 2020 (edited) 6 hours ago, zep73 said: There's a little box next to it, that you can uncheck, and thereby ignore it. I hope you can see this: This is how it looks when I restart the laptop, then it tries to install the driver, then gives this error message again. I don't click on 'Retry' --- It retries automatically. Edited November 8, 2020 by acute Link to comment Share on other sites More sharing options...
zep73 Posted November 8, 2020 #15 Share Posted November 8, 2020 @acute I've only had win10 since last December, so I'm not very experienced in how to solve issues yet. I just assumed Update would be like win7. Sorry. 1 Top Link to comment Share on other sites More sharing options...
acute Posted November 8, 2020 Author #16 Share Posted November 8, 2020 (edited) I appreciate all suggestions. Edited November 8, 2020 by acute 1 Top Link to comment Share on other sites More sharing options...
acute Posted November 9, 2020 Author #17 Share Posted November 9, 2020 For anyone with the same problem as me, I have finally found an explanation! https://www.windowslatest.com/2020/06/14/windows-10-trying-to-install-the-same-driver-in-loop/ I will try to fix the issue and see what happens. Link to comment Share on other sites More sharing options...
acute Posted November 12, 2020 Author #18 Share Posted November 12, 2020 None of the tips in the above article made any difference, so I've paused the updates for 7 days, and I will repeat (ad infinitum) if necessary. 1 Top Link to comment Share on other sites More sharing options...
'Walt' E. Kurtz Posted November 15, 2020 #19 Share Posted November 15, 2020 You can choose which win 10 updates you want to down load or just uninstall them 1.Go to settings and updates and security. 2 click on show update history 3 click on uninstall updates and uninstall the driver. How to disable all updates. 1.settings,2 click on update and security, 3. Click on win update. 4. Click on advanced options button under "pause updates" use the pause until drop down menu select when to resume updates Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now