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Plans for mass railway ticket office closures across England confirmed


Still Waters

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Nearly all railway station ticket offices across England could be closed under new proposals unveiled today.

Facilities may only remain open at the busiest stations under the plans, announced by the Rail Delivery Group (RDG).The industry body said moving ticket office staff on to station platforms and concourses would “modernise customer service”.Train companies across England will launch passenger consultations on the proposed ticket office closures.Disability groups and trade union groups have reacted with anger, while concerns have also raised by public transport organisations.

There are fears the move could lead to job losses and put some vulnerable passengers off train travel.

https://www.itv.com/news/2023-07-05/plans-for-mass-railway-ticket-office-closures-across-england-confirmed

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